FSD3014 Knowledge Management in Large Finnish Enterprises 2014
Select variable
Question text
Describe the practices of information and competence acquisition in your organisation: To learn how to improve customer services, employees from departments besides sales and/or marketing are in direct communication with customers
Frequencies
| Category labels | Value | n |
|---|---|---|
| Strongly disagree | 1 | 1 |
| Disagree to some extent | 2 | 7 |
| Neither agree nor disagree | 3 | 7 |
| Agree to some extent | 4 | 10 |
| Strongly agree | 5 | 9 |
| Can't say | 8 | 1 |
| SYSMISS | 2 | |
| Displayed frequencies are not weighted | ||
Summary statistics
| Number of valid cases | 35 |
| Maximum | 8 |
| Minimum | 1 |
| Mean | 3.69 |
| Standard deviation | 1.388 |
Study description in machine readable DDI-C 2.5 format
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