Study title

Performance of Municipal Services 2004: Combined Data

Dataset ID Number

FSD2212

Persistent identifier

urn:nbn:fi:fsd:T-FSD2212

Data Type

Quantitative

Authors

• Niiranen, Vuokko (University of Kuopio. Department of Social Work and Social Pedagogy)
• Lumijärvi, Ismo (University of Tampere. Department of Management Studies)
• Kiljunen, Pentti (Yhdyskuntatutkimus)

Abstract

This combined dataset includes both the responses of municipal personnel and elected officials to the Performance of Municipal Services survey questions. Only the variables pertaining to both respondent groups (and ones that could be interpreted as pertaining to both groups) were included. For more specific data descriptions, see the original datasets (FSD2210 personnel and 2211 elected officials).

The survey charted the use of the balanced scorecard indicators in measuring the performance of municipal services. The respondents were employees in the local and regional authorities participating in the study. Topics included the activity and state of the work community, performance measures, visions, strategies, aims and personnel management.

Background variables included the respondent's industry of employment, occupation, gender, age, the location of workplace, and division in personnel, elected officials and managers.

Keywords

balanced scorecard; committees; decision making; development programmes; elected officials; evaluation; job evaluation; local government; local government policy; municipalities; objectives; performance indicators; personnel; personnel management; public officials; quality control; regional policy; strategies; working conditions

Topic Classification

• Social sciences (Fields of Science Classification)
• Working conditions (CESSDA Topic Classification)

Series

Individual datasets

Distributor

Finnish Social Science Data Archive

Access

The dataset is (B) available for research, teaching and study.

Data Collector

• Kiljunen, Pentti (Yhdyskuntatutkimus)
• University of Joensuu
• University of Kuopio
• University of Lapland
• University of Tampere

Data Producers

• Yhdyskuntatutkimus

Time Period Covered

2004

Collection Dates

2004-03 – 2004-05

Nation

Finland

Geographical Coverage

Finland, Helsinki, Imatra, Joensuu, Kajaani, Karttula, Kotka, Kuopio, Kuusamo, Lapinlahti, Loppi, Siilinjärvi, Suonenjoki, Taivalkoski, Tampere, Utajärvi, Hospital District of South Ostrobothnia, Savo Consortium for Education, Seinäjoki Intermunicipal Federation for Health Care, Seinäjoki University of Applied Sciences

Analysis/Observation Unit Type

Political-administrative area (Municipality)

Universe

Personnel and elected officials in the municipalities participating in the survey

Time Method

Cross-section

Sampling Procedure

Information not available

The survey covered the whole local/regional authority at its most extensive. At the other end, the research target was a selected municipal sector, from which a sample was drawn. Sample size and type varied according to research targets, because research interests were different in different parts of the project.

More information on the sample can be found in the following book (in Finnish): Kuntapalvelujen tuloksellisuuden arviointi. Tasapainotettu mittaristo kunnallisissa organisaatioissa (2005). Toim. Niiranen, Vuokko & Stenvall, Jari & Lumijärvi, Ismo. Jyväskylä: PS-kustannus.

Collection Mode

Self-administered questionnaire: Paper

Self-administered questionnaire: E-mail

Research Instrument

Structured questionnaire

Response Rate

Personnel 41, elected officials 30

Data File Language

Downloaded data package may contain different language versions of the same files.

The data files of this dataset are available in the following languages: Finnish.

FSD translates quantitative data into English on request, free of charge. More information on ordering data translation.

Data Version

1.0

Related Datasets

FSD2210 Performance of Municipal Services 2004: Personnel

FSD2211 Performance of Municipal Services 2004: Elected Officials

Completeness of Data and Restrictions

Variables indicating the location of the job and job title have been removed from the data.

Weighting

There are no weight variables in the data.

Citation Requirement

The data and its creators shall be cited in all publications and presentations for which the data have been used. The bibliographic citation may be in the form suggested by the archive or in the form required by the publication.

Bibliographical Citation

Niiranen, Vuokko (University of Kuopio) & Lumijärvi, Ismo (University of Tampere) & Kiljunen, Pentti (Yhdyskuntatutkimus): Performance of Municipal Services 2004: Combined Data [dataset]. Version 1.0 (2009-06-26). Finnish Social Science Data Archive [distributor]. https://urn.fi/urn:nbn:fi:fsd:T-FSD2212

Deposit Requirement

Notify FSD of all publications where you have used the data by sending the citation information to user-services.fsd@tuni.fi.

Disclaimer

The original data creators and the archive bear no responsibility for any results or interpretations arising from the reuse of the data.

Related Publications

Kuntapalvelujen tuloksellisuuden arviointi. Tasapainotettu mittaristo kunnallisissa organisaatioissa (2005). Toim. Niiranen, Vuokko & Stenvall, Jari & Lumijärvi, Ismo. Jyväskylä: PS-kustannus.